Meltwater Careers

Description

What You'll Do

Agent Development & Architecture

• Build AI Agents from scratch, including reasoning loops, memory management, tool calling, and state handling
• Design and implement multi-agent systems with defined roles, handoffs, and coordination logic
• Build agent orchestration layers to manage task delegation, agent communication, and failure recovery
• Implement planning and reflection patterns (ReAct, Plan-and-Execute, etc.) for autonomous task completion
• Design agents capable of handling long-running, multi-step workflows with human-in-the-loop checkpoints

MCP Integration

• Build and maintain MCP (Model Context Protocol) servers and clients from the ground up
• Integrate MCP servers into agent runtimes to expose enterprise tools, APIs, and data sources as callable context
• Design reusable MCP tooling layers that agents can dynamically discover and invoke
• Ensure secure, governed access when agents interact with internal systems via MCP 

Tool & System Integration

• Integrate agents with enterprise tools including Jira, Salesforce, Slack, Notion, GitHub, ServiceNow, and others
• Build robust tool-calling interfaces, error handling, and retry logic for agent-tool interactions
• Connect agents to internal APIs, databases, and SaaS platforms via structured integration frameworks
• Develop and maintain an internal tool registry accessible by agents at runtime

Agentic Workflows & Automation

• Design end-to-end agentic workflows that automate complex, multi-step business processes
• Build automation pipelines that route tasks intelligently across agents, tools, and human reviewers
• Implement event-driven agent triggers integrated with enterprise systems and data streams
• Optimize workflows for reliability, observability, and cost efficiency

Slack Platform & Agent Accessibility

• Deploy and expose AI agents as interactive Slack bots and workflow apps
• Build Slack surfaces (slash commands, modals, home tabs, message actions) that connect users to agent capabilities
• Implement conversational agent interfaces in Slack with context retention across threads
• Enable agents to proactively surface insights, alerts, and task updates within Slack channels

RAG, Data & Knowledge Systems

• Implement RAG architectures to ground agents in enterprise knowledge bases
• Build vector pipelines, embeddings, and retrieval systems that agents query at runtime
• Integrate Snowflake (Cortex, Snowpark) as a data backbone for agent memory and structured data access

AI Security & Governance

• Implement prompt injection defenses, access controls, and data leakage prevention within agent pipelines
• Design RBAC and audit logging for all agent actions and tool invocations
• Ensure agents operate within defined security and compliance boundaries

What You'll Bring

• 5+ years of software or AI engineering experience
• Proven experience building AI Agents from the ground up — not just configuring frameworks
• Hands-on experience integrating MCP servers and clients into agent systems
• Experience designing and deploying agentic workflows and multi-step automations
• Experience building and deploying Slack bots or Slack-integrated AI applications
• Strong Python skills with experience in async, event-driven, and API-heavy architectures
• Experience with tool-calling patterns, function routing, and agent-tool error handling
• Solid understanding of LLM behavior, context windows, and prompt engineering
• Experience with RAG architectures and vector databases

Nice-to-Have

• Experience with agent frameworks such as LangGraph, AutoGen, CrewAI, or Semantic Kernel
• Experience with Snowflake Cortex or Snowpark for AI workloads
• Familiarity with OpenAI, Anthropic, Gemini, or open-source LLMs
• Experience with vector databases (Pinecone, Weaviate, Chroma, FAISS)
• Experience with Kubernetes, Docker, and cloud platforms (AWS, Azure, GCP)
• Experience with AI observability, tracing, and evaluation frameworks
• Snowflake certifications are a plus

Technical Skills

• Agentic AI (from-scratch agent design, orchestration, multi-agent systems)
• MCP (Model Context Protocol) — server and client development
• Tool integration and function calling
• Slack Platform (Bolt SDK, Block Kit, Slack APIs)
• Python (async, REST, event-driven)
• RAG Architecture & Vector Databases
• Snowflake (Cortex, Snowpark, SQL)
• AI Security & Governance
• Cloud Platforms (AWS / Azure / GCP)
• Git, CI/CD, DevOps

What We Offer

• Enjoy flexible paid time off for enhanced work-life balance.
• Meltwater demonstrates commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage.
• Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

About Meltwater

At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way. We are 25 countries innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We’re proud of our diverse team of 2,200+ employees in 50 locations across  around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

 Where You'll Work:  Hyderabad

Equal Opportunity Employer

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws